THE CHALLENGES

Despite the extension of the coverage, there are stills areas that are bound to experience connectivity issues.

01

High Utilization

Have you ever been to a regatta event and it can be frustrating when you are about to share it to the world but the signal is not strong enough? When everyone is connected to the internet, this will occur. This can also happen at homes when multiple devices are connected to the internet at the same time. It becomes worse when they watch videos or movies, you will experience low signal or buffering.

02

Building Structure and Materials

Most of us use the internet on our devices for instance desktop computers, laptop, handphone and et cetera at home. Many times we do struggle to get connected. This is due to the physical structure or material such as metal, glass and concrete will slow down or stop your devices from receiving any signals. 

03

Physical Obstruction

Signal have radio waves that travels through long distances. Do pay close attention and try to observe if your residence is surrounded by any obstacles such as trees, hills, or mountains that may affect your device connection. External clutter may weaken your access to the internet unless you are situated within the tower at your designated area.

04

Low Battery

While enjoying your streaming session till late night, you are not aware that your phone’s battery starts to drain and has reach into battery saving mode. This also makes your internet connection worsen. When your device has too much applications running in the background, it can cause unnecessary draining of the battery, hence low signal. 

05

Distance from Tower

The further you are from the telecommunication tower, the weaker the signal gets, which leads to connection problems such as interrupted mobile conversation. Scenarios such as “Hello? Can you hear me?” or eventually realizing that you are talking to yourself on the other side of the phone. This is also call the “one-bar” phenomenon.

06

Outdated device and software

Often at times we feel comfortable not updating our devices’ software for instance smartphone operating system update. Not updating your smartphone, laptops, tablets and any devices to the latest version of their firmware, it can lead to incompatibility issues to connect to the internet or wireless broadband. Thus, it is advised to always keep up to date with your devices’ updates when it is necessary.